Frequently Asked Questions

What accessibility do I have to my unit?

The facility is open 24/7, seven days a week.

How long is the rental agreement?

All rental agreements are month-to-month.

What is the cancellation policy?

Tenants must notify the owner 15 days before the 1st of the month.

When is the rent due?

Rent is due on the first day of every month.

Do I have to wait until the 1st to move in?

No, you can move in any time and the cost of that month will be prorated.

How can I pay my rent?

You can pay online using Visa, Mastercard, Discover, debit card, or ACH payments. 
You can deposit your cash or check payment in our on-site dropbox.

What are the office hours?

Office hours are by appointment only.

Can I rent a unit when the office is closed?

Yes! You can select your unit and complete the rental agreement online anytime.

How do I access my unit?

The unit you rent is secured with your lock and key.

Do you have climate controlled units?

No, not at this time.

Do you offer insurance?

No, not at this time.

What if I need more room?

We can often customize a unit to fit your needs. Just email us with what you're looking for.